Terms of Service

Please read these terms carefully before using our travel management platform.

Last updated: January 27, 2025

1. Acceptance of Terms

By accessing and using Trip Keskus ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our travel agency management platform operated by Trip Keskus ("us", "we", or "our").

2. Description of Service

Trip Keskus provides a comprehensive travel agency management platform that includes:

  • Itinerary planning and management tools
  • Client relationship management
  • Payment processing and tracking
  • Booking management systems
  • Communication and collaboration features
  • Reporting and analytics tools

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. User Accounts and Registration

3.1 Account Creation

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Service. By using the Service, you represent and warrant that you meet these requirements.

3.3 Business Use

Our Service is designed for travel agencies and travel professionals. You represent that you are using the Service for legitimate business purposes in the travel industry.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to our systems
  • Use the Service for fraudulent or deceptive purposes
  • Spam or send unsolicited communications
  • Reverse engineer or attempt to extract source code

5. Payment Terms

5.1 Subscription Fees

Access to certain features requires payment of subscription fees. You agree to pay all applicable fees as described in your chosen plan.

5.2 Billing

  • Fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We may change our fees with 30 days' notice
  • Failed payments may result in service suspension
  • You are responsible for all taxes and fees

5.3 Free Trial

We may offer free trials for new users. Trial periods are limited and may require payment information. Trials automatically convert to paid subscriptions unless cancelled.

6. Intellectual Property Rights

6.1 Our Rights

The Service and its original content, features, and functionality are owned by Trip Keskus and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Content

You retain ownership of content you upload to the Service. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and display your content solely for providing the Service.

6.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service become our property and may be used without compensation or attribution.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Please review our Privacy Policy to understand our data practices.

8. Service Availability and Support

8.1 Uptime

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

8.2 Support

We provide customer support via email and our help center. Response times vary by subscription plan. Emergency support is available for critical issues.

9. Limitation of Liability

To the maximum extent permitted by law, Trip Keskus shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Service interruptions or delays
  • Third-party actions or content
  • Security breaches beyond our control

Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Trip Keskus from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

11. Termination

11.1 By You

You may terminate your account at any time by contacting us or using the account settings. Termination does not entitle you to a refund of prepaid fees.

11.2 By Us

We may terminate or suspend your account immediately for violations of these Terms, non-payment, or other reasons at our discretion.

11.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your data after a reasonable period, subject to legal requirements and our Privacy Policy.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You waive any right to participate in class action lawsuits or class-wide arbitration.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service at least 30 days before the changes take effect.

Continued use of the Service after changes constitutes acceptance of the new Terms.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Trip Keskus.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@tripkeskus.com

Address: Trip Keskus Legal Department

123 Travel Street, Suite 456

San Francisco, CA 94102

Phone: +1 (555) 123-4567